Careers

E-commerce Customer Service Coordinator

Budapest, Hungary · Full-time

About The Position

TGEcommerce is looking for a full time E-Commerce Customer Service Coordinator to join our international team and coordinate our global e-commerce customer service operations.

Responsibilities

·       Scheduling and coordinating Customer Service Operations ensuring the highest standards

·       Quality Assurance of customer service work

·       Setting and maintaining clear Customer Service guidelines

·       Implementing a marketing plan for uploading new products, updating existing listings and managing inventory.

Requirements

·       Excellent communication and interpersonal skills

·       Customer oriented and problem-solving mindset

·       Professional proficiency in English (both spoken and written)

·       Microsoft Office proficiency

·       Great organizational and prioritizing skills

·       Attention to details

·       Ability to work autonomously

·       Self-starter and team worker mentality 

Advantages

·       Previous customer service experience (online and/or offline)

·       Previous experience in e-commerce and/or with any e-commerce platforms

·       Previous work experience in an international work environment

·       French, German, Spanish language knowledge

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